Thursday, 24 May 2012

New E-Zine

Take a look at our new E-Zine, a fun and informative cross between a newsletter and a magazine.

Download it at our website now:

http://www.peoplebusiness.co.uk/files/May_E-Zine.pdf

Wednesday, 4 April 2012

Employment Law Changes




PEOPLE BUSINESS NEWSLETTER
Employment Law Changes in 2012 and Resolving Workplace Disputes



2012 will see a number of changes to employment law.  A summary of the changes taking place from the 6th April 2012 are detailed below.

Many of these changes are aimed at helping Businesses to resolve workplace disputes more efficiently and we have provided some further details on these in the second half of our monthly newsletter.

Employment Law changes 2012

  • Increases in statutory payment rates
  • Statutory maternity, paternity and adoption pay will increase from £128.73 to £135.45 per week
  • Statutory sick pay (SSP) will increase from £81.60 to £85.85
  • The national insurance lower earnings limit will increase from £102 to £107

  • Tribunal reforms to take effect:
  • The limit for deposit orders will increase from £500 to £1,000
  • The maximum costs award that can be ordered by a tribunal will rise from £10,000 to £20,000
  • Witness statements at tribunal will be taken as read
  • Witness expenses payable: The current system under which witnesses on either side in tribunals may apply to the state for reimbursement of their expenses is to be abolished.  Powers will be introduced to direct parties to bear such costs, with the party ultimately losing the case reimbursing the successful party for any such cost already paid out.
  • Unfair dismissal cases heard by Judge alone: Rule changes will be made to allow judges to hear unfair dismissal claims alone
  • Unfair dismissal qualifying period extended: The qualifying period before which an employee becomes entitled to bring a claim for unfair dismissal will be extended from one year to two years.

Resolving workplace disputes – New tools for Businesses

The number of tribunal cases increased by 40 per cent in the three years leading up to 2011, and is now costing businesses in the region of £84 million pounds each year.

In response, the Government has come forward with a series of measures designed to streamline the system and reduce the number of disagreements.

The Government has claimed that the increase in the period during which new employees cannot claim for unfair dismissal alone will reduce the number of unfair dismissal claims by 2,000 each year and save £9 million annually.  They estimate that the savings to businesses of the full set of proposals, if they are all implemented, will be in the region of £40 million every year.

Among the most notable of the changes for 2012 which will be implemented in April are:

  • An increase in the period during which new employees cannot claim unfair dismissal, from one to two years (from April 2012)
  • A streamlining of the system - for example, just one judge presiding in unfair dismissal cases

A number of other proposed measures are to be put out for consultation, including:

  • Compulsory pre-conciliation with ACAS before a complaint can be entered into the tribunal system
  • Introducing a system of “protected conversations” on issues like retirement or poor performance so that employers and employees can have frank conversations about workplace issues, without the existence of a formal dispute, without the fear of the content of those conversations being used against them in future proceedings.
  • Simplifying the use of compromise agreements:  Including a model compromise agreement precedent text for employers to use should they wish, with accompanying guidance, making it easier to achieve full and final settlement of all claims and changing the name to “settlement” agreements.

  • Provisions of quicker, cheaper options in low-value, more straightforward claims (like holiday pay).  A “Rapid Resolution Scheme” to be used as an alterative to the current tribunal process.

  • An independent review of the tribunal system itself


As yet there are no planned implementation dates for these proposed changes but consultation is likely to take place during 2012.  Watch out for further developments and updates in our newsletters later in the year.


If you would any advice or help with resolving any work place disputes or would like to make a comment about this newsletter please email us at: julie.ware@peoplebusiness.co.uk or call us on 01932 874944. You can also respond at http://people-insight.blogspot.com/






Monday, 12 March 2012

Corporate Manslaughter Newsletter



PEOPLE BUSINESS NEWSLETTER
WHAT IS CORPORATE MANSLAUGHTER?


The events aboard the Costa Concordia on 13th January raise questions not just about Captain Schettino’s actions but also about whether the Company itself could face any criminal charges.

Italian law does not mention corporate manslaughter explicitly however in the UK the Corporate Manslaughter and Corporate Homicide Act 2007 creates a means of accountability for deaths caused by very serious management failings.

In February 2011, Cotswold Geotechnical Holdings was the first UK Company to be convicted of corporate manslaughter and fined £385,000.
In the trial, the jury took just one and a half hours to find the Company guilty of failing to ensure the safety of one of its workers who died when a pit collapsed on him.
The conclusion was that the substantial cause of his death was the failure of the company to manage its affairs so as to comply with its legal duty to ensure that his health was not put at risk.

How does this relate to my organisation?

Fatal accidents at work are often associated with certain types of industry such as construction, manufacturing or engineering and of course carry higher risks in many respects. However all organisations, no matter how large or small, have responsibilities for health and safety and there are many hazards within an office environment which businesses need to be aware of.
In addition to obvious hazards such as slippery floors or open file drawers, a modern office may contain serious fire or electrical hazards or risk of dangerous fumes such as carbon monoxide.

Here we take a look at what Corporate Manslaughter Act is, its powers and what health and safety issues organisations need to take into consideration.

What is the Corporate Manslaughter Act?

Following the introduction of the Corporate Manslaugher and Corporate Homicide Act 2007, corporate liability is now based on the ways in which an organisation’s activities are managed and organised, meaning that it is easier for the authorities to prosecute companies and large organisations.

Can directors, board members or other individuals be prosecuted?

The offence is concerned with corporate liability and does not apply to directors or other individuals who have a senior role in the company.

An organisation will be guilty of an offence if the way in which its activities are managed or organised by senior management causes a person’s death and amounts to a gross breach of a relevant duty of care owed by the organisation to the deceased.  

Therefore senior managers really need to look at how their health and safety practices are monitored, carried out and followed up by those responsible in the organisation.

An organisation’s ‘senior management’ is defined as the people who play significant roles either in making decisions about how all or a substantial part of its activities are to be managed or organised or the actual managing/organising of all or part of those activities. So as well as being able to prosecute organisations individuals are still liable.

Existing health and safety offences and gross negligence manslaughter continue to apply to individuals. Prosecutions against individuals will continue to be taken where there is sufficient evidence and it is in the public interest to do so.

Health and safety legislation

Under the Act, health and safety legislation means "any statutory provision dealing with health and safety matters" including food safety and workplace safety as enforced by HSE and local authorities.
Juries will be required to consider breaches of health and safety legislation in determining liability of companies and other corporate bodies for corporate manslaughter/homicide.

Juries may also consider whether a company or organisation has taken account of any appropriate health and safety guidance and the extent to which the evidence shows that there were attitudes, policies, systems or accepted practices within the organisation that were likely to have encouraged any such serious management failure or have produced tolerance of it.

To what extent does your organisation take account of health and safety matters?

·         Have you appointed someone to help manage your health and safety duties with the necessary skills, knowledge and experience?

·         Do you have a Health and Safety policy for your business?

·         What first aid arrangements do you have in the workplace?

·         What health and safety awareness training takes place and how often is this done?

·         Have you thought about what in your business might cause harm to people and whether you are doing enough to prevent that harm?

·         Have you considered everyone who could be harmed?  (for example, new or expectant mothers, people with disabilities, home workers , drivers, contractors)

·         How do you control those risks and put the right measures in place?

·         When was the last time a risk assessment was carried out in your business and who is responsible for making sure this happens?

Organisations need to take their obligations under health and safety law seriously in order not to be in breach of the Act.

It is advisable to review your Company health and safety policy, keep your organisation’s health and safety management systems under review and assess how activities are managed and organised.

By confidently answering the questions above your organisation will be going a long way towards reducing the risks of workplace dangers and providing a safe working environment.

Other points to consider are making sure you have a Health and Safety Law poster on display where your workers can easily read it and protecting yourself from compensation costs with Employers Liability Insurance.

What penalties does a company or organisation face?

Penalties will include unlimited fines, remedial orders and publicity orders.

Remedial orders - will require a company to take steps to remedy any management failure that lead to a death.

Publicity orders - the court can also impose an order requiring the company or organisation to publicise that it has been convicted of an offence, the amount of the fine imposed and the terms of any remedial order made.




If you would any advice or help with the implementation/review of health and safety policies, carrying out risk assessments or would like to make a comment about this newsletter please email us at: julie.ware@peoplebusiness.co.uk or call us on 01932 874944. You can also respond at http://people-insight.blogspot.com/






Friday, 27 January 2012

Is your company prepared for the Olympics?


PEOPLE BUSINESS HR NEWSLETTER
Is your company prepared for the 2012 Olympics?

With less than 200 days to go before the 2012 Olympics, ask yourself this: is your company prepared?

It is a good idea to begin forward planning in order to avoid the commotion that could potentially be caused by staff requesting time off to watch events.

Some employees are bound to want to book time off work.  Some lucky staff members might have tickets to go and watch the events, others will hope to volunteer or participate in locally organised events and some may prefer to watch the events from the comfort of their own living room or on one of the huge screens set to be erected across the country.

Even those who aren’t planning to take time off may expect their companies to air certain, popular events in the office.

And what about those who do not wish to request time off but perhaps feel annoyed at those who do?  Situations like this should be dealt with by pre-planning where possible, in order to avoid any damage to team morale.
ACAS chief executive John Taylor said:

"Employers need to start planning now to avoid problems later on, check policies and procedures and remind staff how these work in practice.

"If you've been lucky enough to get tickets for the Olympics you certainly don't want to miss out because you failed to book the time off work".

There are a number of things you can do to ensure your business runs smoothly during the Olympics, below are a few examples.

Flexible Working
With pay rises scarce and bonus pools down, this is a great way to thank and engage staff.  There is huge goodwill to be gained from accommodating flexible working requests, for example, for popular events, you could offer flexible working so employees can start and finish early.
You could also introduce a ‘buddy up’ system where two employees would organise to cover for each other to watch certain events.  If one of the employees is not interested in the Olympics, they would still have the opportunity to take time off.

Annual Leave
Make sure that the company policy regarding annual leave is clearly communicated, in preparation for a rise in requests. Accommodating people on a first come first served basis may be necessary if you cannot accommodate all annual leave requests.
You may want to think about offering an incentive for people who don't want to see the events and will work. Perhaps you could offer time off in lieu for anyone who does not take time off to watch the events.

On site viewing
Putting television screens up in workplaces, for example in a lunch room area, or allowing online viewing are relatively easy ways to give office based employees access to the events .

If you do show events at work, you will want to ensure that there is cover; you could do this by getting people to draw lots for popular events, so that anyone who wants to will at least be able to watch one game whilst at work. The Olympic timetable is available to download as a PDF document at: http://media.ticketmaster.com/en-gb/img/sys/tournament/london2012/oly-complete-u.pdf

Absence Management
You may want to think about clearly communicating your absence management policy to staff so they’re aware of reporting procedures. You may need to remind people that the rules will be enforced strictly to discourage unnecessary absence. Conducting return to work interviews for those taking time off sick is a good way of ensuring that employees follow the rules.

If, having communicated your absence policy, an employee still takes time off sick when there is a key event and you suspect this isn’t real sickness absence, arrange a return to work discussion as soon as they return.  This discussion would be to establish the reasons for their absence and if you have reasonable grounds to believe their sickness was not genuine, disciplinary action may be appropriate.

Fairness
In addition to careful planning, fairness is critical as not everyone is interested in sports or indeed the Olympics. Those who aren’t might appreciate the opportunity to pick up overtime to cover for colleagues. If employees do wish to cover for others, you could think about offering incentives such as gift cards or time off in lieu.
It may also be worth checking employment contracts, policies and procedures in order to make sure you have the right to refuse time off, should it disrupt the needs of the business.  It is important to make the allocation of leave a fair process, even if it means picking names out of a hat.


Travelling
You may wish to remind your staff that transport may be very busy during the events and that in some circumstances they might even need to plan an alternative route to work.  Mentioning this to employees in advance will give them plenty of time to plan and will reduce people turning up late to work.
Transport Minister Norman Baker, of BT, suggested that employees look into working remotely or even turn to cycling or walking to work in order to avoid congestion at what is bound to be an extremely busy time.

Encourage celebrations

Even if only some of your staff are interested in Sport this is a once in a life time event for the UK and is a good excuse to organise work based parties or events. Decorating the office, having Olympic themed lunches, featuring sporting heroes as part of more general communications are all ways of boosting morale. Why not get a small group to get their thinking hats on to find ways to do this now?

If you would like any advice on amending absence policies or you would like to make a comment about this newsletter please email us at: julie.ware@peoplebusiness.co.uk or call us on 01932 874944. You can also respond at http://people-insight.blogspot.com/

Monday, 12 December 2011

Fun at work

PEOPLE BUSINESS HR NEWSLETTER
Fun preferred to higher pay in Britain’s workplaces!


Fun is not on the agenda in Britain’s workplaces, despite British workers preferring working in a fun environment to having a higher pay recent research results conducted by Adeco reveal.

74% of employees surveyed said that they would prefer a workplace that encouraged a fun atmosphere as opposed to one where they received better pay.  86% said that they think that having fun is important and yet 70% of them also say they have worked in places where their employer has failed to promote fun in the workplace.  67% admitted that they feel less committed and loyal to their job if there isn’t a fun, competitive spirit and this results in them doing the minimum that is required of them.

We spend a lot of time at work and if we can have fun whilst working then ultimately this should improve productivity.

All good news for employers who in the current economic climate can take heart from these indications that there are other steps they can take to improve business that don’t necessarily need to involve more money.

So can you as Employers improve fun at work?

Fun doesn’t need to be about larking around.  Generating loyalty and commitment in current times involves focussing on the wellbeing and happiness of your employees. It is also about improving communication, encouraging self worth and respect and promoting a more relaxed environment.  All which in turn help to improve staff engagement, overall productivity and therefore the bottom line.

What practical steps can you take?

Here are some suggestions:

·         Review your internal communication strategy; are there improvements that you could make?

·         Consider setting up small focus groups to discuss possible improvements to the working environment.

·         Conduct a team building event

·         Introduce a “dress down” day where employees can wear more casual clothes.

·         Introduce employee of the week/month

·         Get senior managers to talk informally to staff (small Companies)

·         Conduct a staff survey (larger Companies)

·         Consider setting up a “Wellbeing Committee” who can be responsible for coming up with ideas and organising social activities.

·         Join “The Workplace Games” an Olympic campaign headed by hurlder Colin Jackson which aims to get workers competing with each other in workplace-based challenges, which are filmed and then posted on Facebook.

·         Introduce a workplace quiz night or lunch

·         Get involved in Macmillan coffee mornings

·         Hold a bring your kids/pets to work day

·         Hold a fun event for charity

·         Hold a Christmas party or evening meal


If you would like advice or further guidance on encouraging employee engagement to improve the working environment we would be happy to assist you with this.
Please email us at julie.ware@peoplebusiness.co.uk or call us on 01932 874944 or respond at http://people-insight.blogspot.com/

For refresher tips on things to consider when holding your Christmas party please see our last years December newsletter http://www.peoplebusiness.co.uk/files/Christmas_Party_Advice_newsletterfinalv2(1).pdf





Friday, 25 November 2011

Agency Workers Regulations

PEOPLE BUSINESS HR NEWSLETTER
Agency Workers Regulations 2010


The Agency Workers Regulations (AWR) 2010 came into force on 1st October 2011.

The regulations give agency workers the entitlement to the same or no less favourable treatment than comparable permanent employees. This is with respect to basic employment and working conditions after they complete a qualifying period of 12 weeks.

Demand for temporary workers is expected to remain strong (according to recent statistics from the Recruitment and Employment Confederation) therefore a high proportion of employers are likely to be affected.

Is it just agencies that need to comply with the new regulations?

Agencies take a lot of the responsibility but employers that hire agency workers still have obligations under the regulations. If your business hires temps, you need to provide the agencies with information about your own company’s employment conditions.

Who is an agency worker?

The regulations cover agency workers supplied by a temporary work agency to a hirer. This includes most agency workers that people refer to as ‘temps’.

Agency workers supplied via intermediary/umbrella companies who are then supplied to hirers via staffing companies are likely to be agency workers under the AWR.

What rights will agency workers have?

The AWR gives temps, who suspect their rights have been infringed, the right to make a request for information in relation to basic employment terms and conditions of comparable employees and day 1 rights to shared facilities and information about vacancies.

From day one of their employment, an agency worker will be entitled to:

§  Access to shared facilities and amenities or services provided by the hirer. For example, staff restaurant, crèche facilities, transport services (local pick up service, inter-site transport)

§  Information on job vacancies with the hirer

After a 12 week qualifying period, an agency worker will be entitled to the same basic conditions of employment and equal treatment in terms of:

  • Pay including bonus linked to performance. It does not include loyalty bonuses, occupational pensions, financial participation schemes, redundancy pay, contractual sick pay and maternity, paternity and adoption pay over and above statutory entitlement
  • Holidays
  • Night work
  • Rest periods/breaks
  • Duration of working time

Agency workers will also be entitled to paid time off to attend ante-natal appointments during their working hours. 
The new rules however do not mean that agency workers become permanent employees after the 12 week period.

What is meant by equal treatment in relation to pay?

Pay includes a comparable permanent employee’s salary. So, in practical terms, that comparable employee’s annual salary should be converted to an hourly or daily rate and that information provided by the hirer to the agency.

If a worker is absent or has a break from the assignment, will the 12 week period be re-set?

Certain breaks taken by the worker will only pause the time during which the worker accrues service during the qualification period. Breaks between assignments with the same organisation will pause the clock if they last for six weeks or less. Some other absences, such as sickness, jury service and annual leave will also pause the clock.

For a full list of absences that will pause the qualification period, please refer to:

http://www.bis.gov.uk/assets/biscore/employment-matters/docs/a/11-949-agency-workers-regulations-guidance.pdf

Do self employed people have rights under the regulations?

Self employed workers will not be covered by the regulations if the agency or hirer is considered to be a client or customer of the self employed person. If the individual, the hirer and the agency intend for the worker to be considered self employed and not covered by the regulations, there will need to be clear evidence in a written contract and in practice to this effect.

What practical steps does my organisation need to take?

Here are some suggestions:

·         Review current systems for advertising internal permanent vacancies to ensure they are made available to any temporary workers

·         Review any on site facilities that temporary workers are entitled to have access to

·         Audit your current arrangements to consider whether agency workers are likely to be appointed for more than 12 weeks

·         Consider what roles you currently fill with temporary agency workers and determine who the relevant permanent comparators for these roles are

·         Review what the basic working and employment conditions of those comparators are

·         Collate information which will have to be given to the agencies (for example, put together a summary sheet of terms and conditions which can be provided)

·         Determine how and when this information will be passed to the agencies

·         Look at how you will share this information with any agency workers who may request it

·         Agree processes with the providing agencies to include checking when a worker meets the 12 week qualifying period

·         Consider whether you will enter into a confidentiality agreement with agencies before you disclose information to them about your terms of employment


Failure to comply

Falling foul of the AWR could result in a fine of £5,000 at an employment tribunal, which would be multiplied if more than one temporary worker at the organisation is found to have received unequal treatment under the regulations.

ACAS Chief Executive John Taylor advises “businesses really need to make sure that they have a handle on these changes. It is not something to think about down the line and get it wrong as it can be costly to your business. Some employers may try to get round the Regulations by hiring and re-hiring temps on a succession of shorter periods. But they need to be careful of the many provisos within the new law. We would always advise employers to take a fair approach as the basis for any workplace relations.”

Finally the equality given to temps is not as extensive as many thought it might be, therefore should prove not to be an administrative burden or deter your organisation from hiring agency workers in the future.

If you would like advice or further guidance regarding the Agency Workers Regulations we would be happy to assist you with this.
Please email us at julie.ware@peoplebusiness.co.uk or call us on 01932 874944 or respond at http://people-insight.blogspot.com/


Monday, 10 October 2011

Careless comments about ex-employees

PEOPLE BUSINESS HR NEWSLETTER
Beware of careless comments about
ex-employees


Employers need to take care in making any comments or sending communications about an employee, whether they are currently employed or have left the organisation.

This was highlighted earlier this year when the High Court handed down judgement in the case of McKie v Swindon College. The case acts as a reminder to all employers to watch what their employees communicate about ex-employees, even outside of a formal reference.

Mr. McKie was a lecturer at Swindon College for many years and left with a glowing reference saying that he was ‘highly recommended’ and that the college was ‘sorry to be losing him.’

Sometime after leaving Swindon College he joined Bath University where part of his role was to oversee courses at various colleges, one of those being his former employer Swindon College. This meant he would be back on their premises in a different capacity.

A few weeks after Mr. McKie started the new job, the HR Director at Swindon College sent an email to Bath University in the most damaging terms saying that they could not allow Mr. McKie back onto their premises for reasons relating to staff relationship problems and that no formal action had been taken against him because he left their employment before action was instigated.

As a result of these comments, Mr. McKie was called to a meeting with his managers at Bath University and told he could not perform the duties required by the post if Swindon College would not allow him on the premises. For this reason he was dismissed from his job with Bath University.

The High Court found that the contents of the email were largely “fallacious and untrue” and its preparation “sloppy and slapdash.” Although it was not a reference, Swindon College were found liable for losses suffered by Mr. McKie.

Points to note

·         Give careful consideration to any communications entered into in relation to ex-employees, regardless of the purpose of that communication.

·         Think twice about passing even casual comment regarding a former employee where there is a prospect that this may have a detrimental effect on that person’s career prospects.

·         Do not make any negative comments about former employees without good grounds

·         Comments made should be fair, factual and balanced


Providing references

Responding to reference requests can be either straightforward or troublesome for employers. Organisations should balance the potential liability against a broader concern for providing accurate references in hopes that other employers will reciprocate.

Think about establishing your policy, designating certain employees to give references, and confine remarks to objective, truthful information. These steps may reduce the risk of both defamation and negligent reference claims, help good employees obtain new positions, and prevent bad employees from exposing the organisation to losses, legal liability and unnecessary costs.

Telephone or verbal references

Although requests for telephone or verbal references are frequently received, it is advisable to decline such requests other than in exceptional circumstances, since information given in this way may be misinterpreted. If, as an exception, a verbal reference is given, steps should be taken to verify the identity of the enquirer and notes should be kept of the conversation. The person giving the reference should not make any statements that he/she would not be willing to make in writing.

Content of a reference

You might like to think about what you would say in response to a request, for example, for an ex-employee who:

·         Was dismissed from their position for gross misconduct
·         Resigned whilst in the middle of disciplinary proceedings
·         Had a poor sickness absence record
·         Had a grievance brought against them by another employee

The risks of claims have led to many employers simply providing very basic references with name, dates of employment and position held. A less said the better approach may be the safest way in many other situations too.

If you would like advice about establishing a policy regarding references or need help with responding to reference requests we would be happy to discuss this with you.

Please email us at julie.ware@peoplebusiness.co.uk or call us on 01932 874944 or respond at